This poster explores the behaviors and information needs of repeat users of a virtual reference chat service in Ontario academic libraries. Analyzing 1,419 chat transcripts from 360 unique users in 2022-23, the study examines transaction types, …
It has been suggested that LIS literature discussing neurodivergence uses undesirable models of disability and undesirable language despite growing advocacy for alternatives. We examine the models and language used in 44 works on neurodivergence and …