Public Libraries

"Policies and Training Empowers Staff and Management to Act": Preliminary Findings From the Patron-Perpetrated (PPSH) Policies and Procedures Survey

Library workers across Canada view library policy, training, and reporting as important interventions to prevent and address patron-perpetrated sexual harassment (PPSH). A nation-wide survey indicates that Canadian public libraries vary widely in …

Reversing the Gaze: Ontario Public Library Managers’ Perception of and Experience with Accommodation for Disability

Library workers with disabilities remain underrepresented within libraries. This research investigates this problem by turning its gaze towards library managers who provide accommodations in the workplace to their staff. Preliminary findings indicate …

Public Library-Led Digital Literacy Training to Older Adults in Social Housing

This paper describes an in-progress two-cycled Action Research investigation of public library-led digital literacy training to older adults in social housing. Prior to the first cycle, the digital literacy needs and training preferences of …